Cancellation Policy:
A cancellation fee will be applicable in case of no-shows / last minute cancellations. The terms of cancellation will be as follows:
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The full session fee will be charged in case of last-minute / same day cancellations or no-show situations (and without informing)
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Tentative or unpaid slots will not be reserved until the last minute. If payment has not been received up to 1 hour prior to the scheduled session time despite prior follow-up reminders, the slot will be released and considered a 'no-show,' resulting in the full cancellation fee being charged.
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50% of the fee will be applied for cancellations made one day prior to the scheduled session.
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Unforeseen circumstances are understandable, therefore medical / health concerns and emergencies will be the exception to these cancellation charges (ensure you leave a message) The session will simply be rescheduled in such cases.